A good interview is a conversation, not a test. Meet in person, let her spend some time with your children, and listen for specific examples rather than "yes, I can".
Experience
- Tell me about the families you have worked for. How old were the children?
- Why did you leave your last job?
- What did a normal day look like there?
- Can I call your last two employers?
Children
- How do you settle a baby who won't stop crying?
- What do you do when a toddler throws a tantrum?
- How do you discipline a child? (Listen for calm, no smacking.)
- What would you cook for a one-year-old?
- What activities do you do with children indoors?
- Have you cared for newborns, twins or a child with special needs?
Safety
- What would you do if a child had a high fever while I'm at work?
- What would you do if a child was choking?
- Do you have first aid training?
- How do you keep children safe near water, the stove and the gate?
- Who would you allow into the house while I'm away?
Housework
- Which household tasks are you comfortable with: cooking, laundry, ironing, cleaning?
- What dishes can you cook?
- How would you plan the day with both children and housework?
Working together
- What hours and rest days do you expect?
- What salary are you looking for?
- Are you looking for live-in or live-out work?
- How far do you live from here?
- Do you have any commitments that affect your hours?
- Are you comfortable with pets?
- How do you like to be told if something isn't working?
- What do you enjoy most about this work?
- Do you have a current Certificate of Good Conduct?
- Do you use a phone during working hours?
- When could you start?
- What questions do you have for me?
After the interview
Call her references and ask for ID and a Certificate of Good Conduct. Then put the terms in a written contract.
Quick answers
What should I ask a nanny's previous employer?
How long she worked for them, her duties, how she was with the children, her honesty and punctuality, why she left, and whether they would hire her again.